In the event of a claim during the term of the life insurance policy, the nominee has to intimate the insurance company. For Non Death Claims, insured can contact Adamjee Life by themselves using any one of the following means:
Claims Department: 021-38677191 and 021-38677114
Call Centre (Help Line): 021-111-11-5433
The Claims Department
M/s Adamjee Life Assurance Company Ltd
Suite No 323, 325, 3rd Floor, The Forum
Plot G-20 Block -9, Clifton
To make sure that the claim is processed as quickly as possible, we do ask that you, or someone on your behalf, let us know of any claim you’re making within 30 calendar days from the date that the incident occurred.
We have a 4 Step Claim process
Basic Requirements are
Additional documents may be asked if deemed necessary
Normally when all the requirements have been submitted, It takes 3-5 working days for the decision of the claim. In case where verification is needed this time could be extended however in such cases the claimant is notified about it.
The claim proceeds will be paid to the beneficiary who generally is the nominee as mentioned by the Life Assured in the Application Form for Insurance.
You can know the status of your claim or clarify any of your queries by contacting our TOLL FREE 111-11-5433 or email us at Help_Claims@adamjeelife.com or use the Eservices portal to lodge a claim.
The company honors claim payments through cheques made in favor of the company/ beneficiary.
If the nominee dies during the tenure of the Policy, what action should be taken by the Life Assured?
The Life Assured should nominate some other person in place of the deceased Nominee.